Troubleshooting & Technical Support

Many of the problems experienced during installation and initialization can be resolved by simply reviewing this Help file or reading the manuals as well as the commonly encountered problems and associated solutions provided below.

The following areas are covered:

·      The InveStore Event Log file

·      SCSI Request Sense Key Data

·      Forced Library Inventory

·      Pegasus Error messages

·      Testing your InveStore system

·      Common Problems

·      Receiving Technical Support

Note: For the latest information and program notes, please view the README.TXT file located at the root of the installed \InveStore directory.